Shipping policy

Shipping Policy

Raven’s Ridge Customs ships orders within the United States. Shipping rates are calculated and displayed at checkout.

Processing Times
Ready-made items are typically processed and shipped within 2–4 business days.

Because custom pieces are made to order, processing times will vary depending on the project. An estimated completion or shipping timeframe will be provided for custom orders.

Tracking
When tracking is available, you will receive tracking information by email once your order has shipped.

Shipping Damage
Please inspect your order upon delivery. If your order arrives damaged, contact us as soon as possible at custombuilds@ravensridgecustoms.com. Please keep the item and its original packaging, as photos may be required to document shipping damage.

Incorrect Shipping Addresses
Customers are responsible for providing an accurate shipping address at checkout. Please contact us as soon as possible if you notice an error in your shipping information.

Questions
For shipping questions, contact us at custombuilds@ravensridgecustoms.com.